# Big banks lock out customers’ AI

> Plus: 60 fewer loan tasks, agents paying supplier invoices, and borrowers’ AI takes on collection calls

By Brent Dixon, Dixon Strategic Labs · 2026-10-27 · Facts last verified 2026-06-12

- **Issue:** AI for FIs, 2026-10-27
- **Author:** Brent Dixon

Plus: 60 fewer loan tasks, agents paying supplier invoices, and borrowers’ AI takes on collection calls

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